Another Month, Another FAQ ๐Ÿ˜‰

Hello everyone :wave:,

Again, we are here with our FAQs. Last month we discussed what the exchange rate is, how it is calculated etc. Today, weโ€™ll know about the exchange rate. :eyes:

  • Weekend Fees / Currency Exchange :money_with_wings:

:arrow_forward: Currency Exchange: Depending on your location, you can exchange between all or most of the following currencies: AED, AUD, BGN, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HRK, HUF, ILS, ISK, JPY, MAD, MXN, NOK, NZD, PLN, QAR, RON, RSD, SAR, SEK, SGD, THB, TRY, USD, ZAR.

To make an exchange, go to your โ€œAccountsโ€ tab, tap on the โ€œthree dotsโ€ โ€˜โ€ฆโ€™ (next to โ€˜Add moneyโ€™) and then โ€˜Exchangeโ€™. !

The title of the page will help you understand what you need to do: youโ€™ll either be buying or selling a currency. If you want to switch from buy to sell or the opposite, just tap on the โ€˜arrowโ€™ in the middle of the page. You can select the currencies youโ€™d like to exchange by tapping on the โ€˜arrowโ€™ to the right of

the currency name. When you tap on the โ€˜buttonโ€™ on the bottom of the page, the Order will be executed and your balances will be updated.

:arrow_forward: Fees: You can see all relevant fees in the app. Before making an exchange, you can see fees on the order screen, on the order confirmation screen, or on the transaction details screen.

During the week (between 6PM New York time on Sunday and 5PM New York time on Friday): no fees are charged for exchanging common currencies, but a 1% fee applies for exchanging THB.

On weekends (between 5PM New York time on Friday and 6PMNew York time on Sunday): a 1% fee applies for exchanging common currencies, and a 2% fee applies for exchanging THB.

These fees will be applied regardless of your plan, which means that itโ€™ll be charged to Standard and Plus customers who havenโ€™t reached their FX limit, as well as Premium and Metal customers.

We know exchanging currencies isnโ€™t always easy, and that is why we have created this page with all the possible queries you might have.

Hit โ€œlikeโ€ if you love this. I hope this will help you to understand all the details regarding Exchange rate and weekend fees. :hugs: