annual top up limit not reset


#1

Hi,

I was told the annual top up limit on my account would be reset today…but it hasn’t been done yet. I happen to need to make some international transfer today…Could anyone please take a look into that? @AndreasK

Thanks!


#2

Hey jlz

Please contact support via In App Chat :slight_smile:


#3

Hi,

I contacted the in app support a few times, but the reps couldn’t resolve my issue. Can you please check that?

Thanks.


#4

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#5