Android pushing notification not working


#1

Hi
I am a fairly new Revolut user and have been enjoying the app so far.

Anyway I do not seem to be receiving any push notification when i spend, contactless or not, with my card.
Is there a known, outstanding, bug with push notification for android?
If so, what is the official answer/eta from Revolut?

In general I think that a service status page and one with the list of outstanding bugs/coming features with their eta would be much helpful.


#2

There is a problem at the moment. Been that way for about 10 days. No indication of resolution time :frowning:


#3

Same here since 1 or 2 weeks. Nothing changed since todays update and no indication when it will be solved via support chat.


#4

Hi guys. This issue has been resolved :slight_smile:


#5

When was this? Yesterday again I didn’t get notifications when I received money :thinking:


#6

I’ve just tested it. I’m receiving push notifications.


#7

I did a payment 5 minutes ago on amazon (ebook, so payment is taken instantly), so far no notification arrived… I’ll wait a bit more before opening the app, but I’m pretty sure it still doesn’t work :frowning:


#8

Is the notifications enabled on your phone and in the app?


#9

Yes notifications are enabled both in app and on the phone.

Looks like the payments didn’t go through actually… amazon orders are “pending”, I wonder what’s going on :thinking:

I’ll come back once the payments went through, to confirm (or not) if notifications work again


#10

Just paid in store…still no notifications. Would we need to log out first?

quentinb
January 16 |

Yes notifications are enabled both in app and on the phone.

Looks like the payments didn’t go through actually… amazon orders are “pending”, I wonder what’s going on

I’ll come back once the payments went through, to confirm (or not) if notifications work again

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In Reply To

AndreasK Team Revolut
January 16 |

Is the notifications enabled on your phone and in the app?
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#11

I just updated the app, recieved a payment and no push notification :frowning:
Pushs are both on in app and phone.

Is it a relogging needed?


#12

Two payments and push definitely not working. Was working fine until about 2 weeks ago. Using Android. Works for other apps.


#13

Alright I just paid, no notification either.

I think if we all logged out and back in, it might work, but that’s probably not a solution for ALL users.

@AndreasK could you report this? if you need someone to send fake notifications to for testing, I’m here :laughing:


#14

Logged out and back in, no change. SMS sent twice to me as well both identical and 3 mins apart!


#15

After logging out/in, I think only the next payments will work, not previous one. Let us know if you buy anything :slight_smile:


#16

Bought another pint of cider and definitely not working.


#17

Same here, still not working…


#18

Quick update:

  • I paid for food delivery: no notification
  • I split the payment with a friend on revolut, when she accepted, I did get a notification!

Looks like some notifications do work, but not all :thinking:


#19

Logged out and then back in, still not working.
@AndreasK, any ideas/comment?


#20

Same issue, tried clearing the data, logging out/in, still no notifications.