Android "1" Notification won't clear!


#9

Any joy lads? It’s wrecking my head! Haha


#10

I PM’d my number to @AndreasK but haven’t heard any update. Interestingly I looked at my friends (also in Ireland) Revolut android app at the weekend and he doesn’t have the persistent notification.


#11

Same here. I still have the notification but a few people I know with android don’t.


#12

@be-codified is having the same problem with ios


#13

No changes here so far…


#14

The team is working on a fix. Thank you for your help & patience guys :slight_smile:


android / notification number on icon app doesn't disappear
#15

Seems to be solved in the latest release.


#16

Yep, after the update, there was the Cryptocurrency-message, after that - “1”-Notification gone :slight_smile:

Thanks @revolut :slight_smile:


#17

Woop woop! All sorted here with the new update. HALLELUJAH :raised_hands:


#18

Hooray :tada: :tada:


#19

The problem was actually resolved but it is back, for about a week now. Clearing all the app data doesn’t help. Any ideas?


#20

Same with me - permanent “1”-Notification is back since last app-update…


#21

Same here. I think this time it’s due to insurance: when I switch there it’s sunny and new for split second then gray and “coming soon”


#22

Yeah @bananacanyon the same happened for me but when I clicked in to it anyway it cleared


#23

Didn’t clear it for me


#24

It seems that the latest update really messed up notifications (this bug and another one where notifications disappeared for users of Android >= 8.0).

I’m wondering how long will it take for Revolut to find the problem and roll back the changes, given that 4.11 is basically a version which ended up being a mess.


#25

Hi all. Thank you for your feedback. We’re looking into it :muscle: I will keep you posted.


#26

Hello andreas could you help with this problem as well? My number is in france but I put my address in swiss. Because of that, I cannot enrol the device insurance. I can see that there is a new indication in the device insurance which I cannot click.
Henceforth, I cannot click this number 1 sign from the revolut app. Is there anyway to clear it ?


#27

version 4.12 (currently in the play store) fixes this problem


#28

The same for me too, for several weeks. Version 4.12 doesn’t fix it at all.
It’s because of the assurance and I guess it happens for people living in countries where the assurance is not available.

Fix it please, thanks.