Yesterday I’ve done an Amazon Order with Revolut for the first time. It took literally 6 hours (!) for the order value to become available in the Revolut app, which was irritating as it usually takes seconds for the charge notification to show.
This morning a second Amazon charge showed up in Revolut - which now makes the whole order overcharged, in other words Amazon have charged my Revolut card more than the order value actually is.
I’ve asked Amazon for a refund and their response is “your bank is holding this extra authorisation on your card. Some banks have been known to hold these authorisations for 7-10 business days, and you will need to contact your bank if you wish to have this authorisation removed sooner.”
How I understand this is that I will get the overcharge refunded by Revolut. Is that correct to assume?