After update i canot log in


#1

After the latest update when i open the app ask me for phone number. after that ask to create passcode again ??? when i type the passcode writes <<We’re sorry, something has gone wrong. Please try later>>
What???
I remove the App and install it again, but i have the same message.
all ready spend 3 hours trying but i canot have acces to my acount.
WHAT I CAN DO ???


#2

Hi there.

Thank you for contacting us.

Did you try to delete and reinstall the app?

Best,

Andreas K.


#3

Hi
yes i reinstall it and install it but the same proplem. Note that i don’t have the same telephone number.
I write my new number but i canot continue after new password


#4

Hi Andreas,

I am receiving a similar problem; when opening the app I am continually given the registration screen again and cannot proceed to my account. Any suggestions for this?

Cheers


#5

Same thing happening to me, has been for a couple of weeks. So I can’t get to the in-app support in order to try and get some trouble-shooting help.

Can someone help us with this?