Address disappears when signing up on the app


#1

When trying to sign up on my android phone, i enter my postcode, then i tap address and find my address in the drop-down menu… i tap it but it takes me back to the postcode page and doesn’t enter my address or let me tap continue, if i tap address again there is no list of addresses. I have to remove the last character of the postcode and re-enter it to see the drop down of addresses again but it’s just a circle… never lets me successfully add the address.

I live in the UK and have tried different postcodes/addresses for testing purposes and it’s always the same.


#2

Could you please send me a direct message so that I can take a closer look at what’s going on?


#3

Andreas I have exactly the same issue as user monst. I cannot enter the address and I have a normal UK post code just going round in circles!
My phone Galaxy 4 mini Android 4.4.2
Thanks, Wojtek


#4

Are you on the latest version of the app?