Adding pre-paid card as account top-up card



I am trying to add my other prepaid card from Ireland (euro) to use it for account top-up. I see a notification saying that “Please wait. Please do not use the back or refresh button during the payment process. Please wait until the result has been processed…” I can’t get pass this screen even after 5 minutes. I can successfully add my credit card though. Any suggestions?


Hey @sku :slight_smile:

You need your card to be 3Dsecure-enabled. Keep in mind prepaid cards are not (officially) supported for topping up: