add reference


The add reference button is not lighting up anymore i cannot add reference , what do i do ?
I have just updated maybe that has caused a problem?


I have never seen “reference number” button. Do you mean this? (See: screenshot)
If yes- this is still available, of course during sending money…


I have the same problem - I can’t get rid of the numerical keypad, so the reference box is greyed out. It’s a glitch?


Hi Jay I spoke to them they said Id have to wait for next upgrade or alternatively move to another device, I thought of deleting the app i have and reinstalling it, do you thing this may work, i think it happened after i updated mine,hoping to be able to buy cryptos


There is no problem with this on my device…


Its when sending to bank have to put reference above the money