At first of December, I tried to ad balance to Revolut card of one of my bank account card. This card have no amount money, and obviously the charge was refused.
Today I recharge by bank card and automatically Revolut Request these old balance that I tried to apply to Revolut at the begining of the month.
Is this a normal behavior? Is there any way to avoid this happen?
Do you have a form of auto top up set up on your revolut account? Some countries allow you to do so if the balance is below a set amount.
Check your settings.
I checked it and it is disabled, but the behavior is different. Is like the pending operation activated itself when have balance on card (is like the operation maintain as pending and apply when you have balance on card). It is not desirable, and I don’t know how to disable it.
You will need to speak to your funding card to see what exactly went wrong.
My bank answer to me.
If no balance on card, they don’t activate the operation in a future, but they don’t know if merchant try to pass charge when balance is enough on card in the future.
It is obvious to think that the charge is generated by Revolut, but I don’t know how to find and disable this option.
