I received my card today, early than expected (22 January) it’s possible to activate the card in advance or I will need to wait until 22 January to use it?


Hey there @carlossilva91 :slight_smile:

You can use it as soon as it’s in your hands :wink:

The moment you make a Chip+PIN transaction, it will immediately be shown as activated in the app :sunny:



Thank you for your help! Now the card is activated in the app :slight_smile:

I put this question because the online client support told me that I really need to wait until the expected delivery date to use the card. :frowning:

Thank you!


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Hey @carlossilva91 :slight_smile:

I dont know about this, sounds weird, but maybe you should do as instructed and not as I said :wink:

This is the right answer :slight_smile: