I’m the owner of a European SMB. We are super happy because we recently got our Revolut account approved. We have started playing around with it (we have two accounts, one in EUR and another in GBP) and we are completely pleased.
However, it seems that our account has not been fully onboarded and still has some limitations (even though the email we received from Revolut with the subject “Your business account is ready” didn’t mention anything about it), being the main one that our GBP account is a pooled one, lacking a unique IBAN in the name of my company.
Since most of the payments we receive are automatically issued by cloud services that don’t allow a reference to be inserted, we are not able to get them, which makes the Revolut account unusable.
We contacted support to get a ballpark estimate of the date our account would be fully onboarded but unfortunately they were not able to provide it.
Could you let me know how long it took to get your accounts fully onboarded?