Account verification failed


I received this message from Revolut:

Hey there! So that we can verify your identity, could you please upload additional documents that confirm your residence within the European Economic Area in the profile section of your Revolut app .Thanks for your patience!

However, I already provided my residence permit for Switzerland, as requested (a carte de legitimation). What additional documents are needed?

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Could you let know if you managed to create an account using only your “carte de legitimation”. If not, what additional documents are required?