Account saying locked


#1

I am trying to set up a new account but it says locked
I have tried chatting with support but no answer is.
Could somebody help me please


#2

Have you tried to type live agent?


#3

Live agent I take it you mean talk to support on the chat on the app.
Been trying for an hour no reply


I ended up telling myself jokes


#4

Just type live agent in that chat’s window


#5

No reply from that either


#6

but you should’ve been in a queue, and got approximately time to talk :slight_smile:


#7

:frowning:


#8

so try to type resolved then live agent ones again.
If you are in a hurry please consider contact via DM on Twitter


#9

I’ve tried to contact… They told me- 4 hours


#10

Resolve did the trick some body will contact me in 48hours lol
Time to look elsewhere me thinks
After all the good things I have read about revolut
Not a good start


#11

Don’t give up :slight_smile:
Contact them by Twitter or @AndreasK in here


#12

Thanks for your help but it is not good when I get more help from the community than I can from the company
It was good whilst it lasted


#13

Sorry to hear that, but I am not able to help you in that case in another way.


#14

Hi there. An agent will contact you shortly. Apologies for the long wait, we’re receiving a high volume of requests.


#15

#16