Account reset and £0.00 shown


#1

I tried to login on my app and it asked me my personnal data again. After filling all of it I found £0.00 and no possibilities to link my existing card.
What happened ?


#2

You probably created a new account. Did you use the same phone number?


#3

Yes same number and same email adress


#4

So, the only way to repair it is contact with support


#5

Already contacted them 2days ago -_-'
Still waiting…


#6

Please consider contact via Twitter or Facebook- of course Direct Message


#7

Sounds like you have created a new account. Please drop me a dm so I can delete the new one and change the phone number linked to your account.