Account number & Sort Code keep swapping


#1

Don’t know how else to explain this.

When I go to make a payment I put in the account number and sort code (I have to type the sort code in around 5 times as for some reason it keeps messing up the order of the digits I type)

When I scroll down to click ‘Add beneficiary’, the account code and Sort code swap fields (so the account number is in the sort code field and vice versa).

When I try and type in the sort code again it overwrites not just the field I am typing in but also the account number field as well, so that whatever i type in one field is mirrored in the other.

Can this get fixed please?

Thanks


#2

Hey there. Could you send me a private message with the phone number on your account?