account number is missing


#1

I am using the revolut app in PL. I want to make a transfer to GB. When I try to add a recipient I get the message “account number is missing”. Of course, I’ve provided the right IBAN and BIC before. Does anyone know what might be wrong?


#2

Hey. Have you tried to delete and reinstall the app?


#3

Thanks for advice:grinning: I have not reinstalled before, I did it now. Now, when entering the account number, I get “The value entered is incomplete or incorrect”. But the account number is correct, I checked on IBAN.com


#4

Did you select the right country? Different countries have different IBAN lengths.


#5

Yes, in the first step I chose GB as a country.


#6

and this is IBAN check from IBAN.com