account number is missing

I am using the revolut app in PL. I want to make a transfer to GB. When I try to add a recipient I get the message “account number is missing”. Of course, I’ve provided the right IBAN and BIC before. Does anyone know what might be wrong?

Hey. Have you tried to delete and reinstall the app?

Thanks for advice:grinning: I have not reinstalled before, I did it now. Now, when entering the account number, I get “The value entered is incomplete or incorrect”. But the account number is correct, I checked on IBAN.com

Did you select the right country? Different countries have different IBAN lengths.

Yes, in the first step I chose GB as a country.

and this is IBAN check from IBAN.com