My account is waiting to be verified for more than 2 days after I uploaded my id and picture. Not answer and I have 250Eur frozen. What can I do? I am panicking as I need to travel in a few days
Contact customer support to speed things up
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Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.