Account not verified, chat not responding.


#1

Been trying to verify account for 3 days now. Keep saying failed unable to verify using passport. Has been pending for a few days now. Please help!!!

@AndreasK


#2

hi i am having the same exact problem


#3

i have been waiting for my account to verify on the app for 4 days with no response


#4

@AndreasK i think you have sorted out lots of other people, please could you help me??
thank you!!

have been waiting for 4 days


#5

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#6