Account not verified, chat not responding.


Been trying to verify account for 3 days now. Keep saying failed unable to verify using passport. Has been pending for a few days now. Please help!!!



hi i am having the same exact problem


i have been waiting for my account to verify on the app for 4 days with no response


@AndreasK i think you have sorted out lots of other people, please could you help me??
thank you!!

have been waiting for 4 days


Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.

closed #6