Account Locked when trying to withdraw money


#1

Hi,

I have recently started exchanging cryptos on revolut just to test it out and be familiar with how things work.
Today I tried to withdraw £10 (send to my bank account, same account I topped up with) and then I got a notification saying my account is locked. When I went on support they said someone will be with me within 2 hours. 2 HOURS.
I was planning on topping up more money so I can play around with crypto exchanges but would my account just be locked again in future? How do I get my account unlocked??

Please help asap.
Thanks


#2

Hi there.

Apologies for the delay. I’ve escalated your case to our compliance and a member of team will get back to you shortly.