Account locked, no way of contacting customer service


#1

@AndreasK

I have recently opened a Revolut account and gone through all the verification processes. The first transfer I try to make and my account gets locked with no way to contact customer services to resolve the issue.

I’ve been reading through the forums and it seems as though @AndreasK is the person who is solving everybody’s issues, please can you help me?? Thanks!


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3

Hi thanks for the speedy response. I hope to hear from them soon to get the issue rectified. Will let you know when it is sorted. Thanks again


#4

@AndreasK is there a way I can be called instead?


#5

Unfortunately we do not offer phone support.