Account locked, no in-app support


#1

Account locked (idk why?!), booked two hotels, not sure if they got their money… I am totally frustrated with the in-app support. I am now waiting for more than 20 hrs. No response so far. Not sure if it is worth booking with Revolut to save a couple of exchange fees, so much time wasted. Anybody else the same problem?


#2

Hi there.

Please accept my apologies for the delay. An agent has responded and resolved your query. If you need further assistance just let me know.


#3

Hello, thank you. My account works again. Could you please tell me why it was blocked?

Sebatian