Account locked, can't message Chat Support


#1

My account got locked after getting different errors with this afternoon issues on the app. I topped up with my debit card a bit before, which is annoying…
Now my account is locked and when I try to contact chat support through the app, I can’t send them a message. The “Send” button stays grey even when I type something in the text box.


#2

I have the Same issue although when some got back to me there was helpful advise provided or a resolution


#3

Did they come back to you through the app? I’ve no idea if they are aware of my account being locked.


#4

No they have not got back To me yet its still the same.