Account Locked/Blocked


#1

Hi Team,

My account was locked after making a small transfer to Coinbase.

Can you please urgently rectify this.

Also, I am having an issue with my top-up limit. when i click to verify and change limits in the app there is no option to verify source of funds. it simply says £xxx / £25,000 limit. My first priority is having my account unlocked asap.

@larysa.stachowicz or @AndreasK can you help me?


#2

Hi there.

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know


#3