Account Locked - and no support help



My Revolut account was blocked today immediately after depositing with a new card. I have verified the new card which has been accepted, it is now simply locked stating to contact support.

Your support is not responding, over the described 6 hours later. This is worrying after a deposit. I can’t do anything in the app including check my balance.

Can you please provide some assistance with this issue?

I like your app but situations like this give me issues with trusting the app to holď my money.


Hi there.

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.