Account locked after first top up


#1

Hi, after i did my first top up (250€ because it was the limit) revolut locked my account, @AndreasK can you help? Thanks in advance


#2

It looks like your aren’t verified.
Try to contact them via in-app chat


#3

Already did. Waiting for a live agent since yesterday


#4

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.


#5