Account locked after first top up

Hi, after i did my first top up (250€ because it was the limit) revolut locked my account, @AndreasK can you help? Thanks in advance

It looks like your aren’t verified.
Try to contact them via in-app chat

Already did. Waiting for a live agent since yesterday

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.