account locke, asks for 4 digit code from statement, takes photo and crashes


#1
  • account locked
  • I enter pin from statement of debit card that last topped up card
  • take photo of debit card used to top up
  • “Something went wrong” and I am unable to unlock

#2

Hi! A new app update regarding app crashes while signing up has been rolled out. Have you tried updating Revolut? :slight_smile:


#3

Hi @carlhughes,

Let me know if you’re still experiencing an issue or need to unlock your account.