Account lock then confirmin bank account


#1

Hello there, i was try to move some funds accros my cards and account and get this. Trigger a support they chat to me that my account was locked because of risk transaction occuring - and risk transaction was confirm account by entering numbers from account records (that i did) - and silence from support - no answer, no explanation how to unlock? Its not a big amount of money are stuck but seems its last time then i try to use revolut…


#2

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.


#3