Account is currently blocked after transaction


#1

Hi guys @AndreasK ,

I recently made a USD payment from my GBP Revolut account. Unfortunately, for unknown reasons the account was blocked after the payment was made & i have no way of confirming of whether the payment had actually went through. Before i proceed to make the same payment using a different medium, could you pls check if it had been processed & advise what is required to unblock the account?

I’ve tried dropping messages on the support chatbox but there’s been no response.

Many thanks,


#2

Hi @ctsan128,

We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know.

Best,

Andreas K.


#3