Account is blocked, support wont respond


The app only asked for verification after it had already blocked me. I passed verification but nothing changed.

Support won’t respond to me (Not even the bot!)

Not sure what to do at this point, over £1000 taken hostage with no indication when I’ll get it back

edit: since been reactivated


Hey @shawabawa :wink:

Take a look at:


Hey @Alekkks,

Posting the same thing multiple times will not help you with your issue and only creates a risk of being locked out of the community for SPAM.


We are sorry for the delay in getting back to you. We have responded and resolved your query. If you need anything else, please let us know!

closed #7
archived #8