account has just been blocked


#1

I see this is quite a common issue. But I have just used my account for the first time to upload some gift cards I have received and it has locked my account?

What can I do??


#2

Tell them about it in in-app support (type there live agent at the beginning


#3

Hi redi. The support chat said a live agent will get back to me in 48 hours


#4

Ooops, maybe I’m lucky, I’ve just tried and I was in 30 min queue…


#5

Sorted now thanks to Finn on help desk


#6