I’ve been a Revolut Customer for about 18 months and I absolutely adore it.
I was really saddened to get a message that my account had been closed under section 19.1. After reading through the details, I can think of nothing in the past 18 months that violates the terms and my spending behaviour has not changed at all.
Just a warning to those that love Revolut and use it with their friends.
My friend and I are travelling together and we split bill a lot, send each other money that we owe one another and have done even before we were in the same physical location (and by bank transfer too!).
Revolut have clearly misunderstood this as money laundering and, without discussion or any due diligence on their part, they have closed both of our accounts.
Absolutely disgusting attitude to customers, I’m honestly shocked.
However, no other term comes remotely close and my friend and I had our accounts banned at exactly the same second - it’s clear what they thought was happening.
There’s another post that’s similar:
They just don’t care - Of course they can’t call us and say ‘Hey, we think you’re laundering’ but they could have queries transactions, looked for receipts without causing any harm or issue to themselves.
I asked you what question and you could have simply answered that it was somewhere else or what kind of question, instead you immediately became protective and refused and then I am the one trolling?