Please help. I just had to create a new Revolut account even though I have had a fully working card and account for a while now.
I couldn’t log in with my passcode, it just loaded for a while then went back to the previous screen. When I pressed ‘forgot?’ it made me enter my number then my passcode and did the same thing. Every time I opened the app it was like the first time.
I uninstalled and reinstalled it and it didn’t even give me the option to enter preexisting details, just create new account. Now I have I can’t seem to link my old card as it states something has gone wrong. When I try to log out and log back in it again acts like it’s the first time I’ve opened the app.
It just seems like my account/card just doesn’t exist any more. There was money on the card and I really need to use it now. I last used it a few weeks ago and have never had an issue like this. The card states it expires 09/19 so it can’t be connected with that.
Please help! Thank you.