It’s quite sad to think you have time to go through my topic without actually offering any help; I’ve read through the FAQ, written on Facebook and have had to start a topic on this forum. Which is nothing short of pathetic; I don’t remember the last time I had to write on my banks Facebook page to try and get there attention.
Maybe you could get a job (and if you are working there then maybe about time, you did some work) at Revolut and help them pull there finger out and actually support the existing customers who have money just locked in this so called ‘account’. I wanted to send money urgently abroadc and have the cash tied into this account with no support what so ever…
The FAQ do not offer a solution, but rather send you around in circles, this topic was a posted to create awareness to the Revolut stakeholder, that this is not how it should be done; don’t grow too big for you boots, as all you’re doing is setting up to fail.
@AndreasK You have a good customer base, stop taking new customers on board, get your team behind all the support issues you’re experiencing (and receiving bad press about) put it right and then continue to grow Revolut.