Hi, I got my account blocked today, and I’m getting no response from the chat (despite a “20 Minute wait time announcement - which was like 5 hours ago.) As I’m travelling I desperately need the card in working condition - can anyone point out to me a way to resolve this issue other than the chat? Thanks!
Try Twitter - that usually works
I am waiting for 2 days, no luck for me
Thanks, will do! Hopefully this causes some action. Worst support ever…
Yep - concept is great and (for me anyway) works well.
Pity support let’s things down.
Maybe @anon33247966 or @JessicaZ can help?
Pew…I got my account unlocked. It took almost 3 days in my case, since 1st May 22.00 hour until 4th May 16.00 hour