My account was blocked overnight.
i recently signed up to Premium which is supposed to be 24/7 support but took 5 hours for them to respond to me.
my account was blocked because I received money from an external source. This is money that I requested be sent from that external source to my revolut account. A reputable, huge company.
Despite this, they locked my account. I needed to send them proof from this company that they were sending me money. That to me in itself is a security/privacy problem for me.
I will be receiving money regularly from this company, but revolut cant seem to guarantee that my account wont be locked again. A total shambles. Cancelling Premium as a result.
I was a huge advocate of Revolut, but now I’ll be telling anyone who listens to stay away!