Account Blocked, Support are doing nothing!


Live agents keep saying they’ll refer to the relevant people and then nothing. Can anyone help??


I have exactly the same situation. I was doing a transfer to Coinbase and then my account was blocked. I saw on other threads that @AndreasK was able to help people with blocked account, so let’s hope he can help us solve this problem too :wink:


Hi guys! Apologies for the long wait. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter.