Account blocked please help


#1

My friends account got blocked and now is showing just “your account has been blocked for security reasons” she contacted support only Rita answered and when she asked for a live agent nothing happened.what can she do ?


#2

Use Twitter or Facebook or ask @ AndreasK (by DM) here.


#3

I have the exact same problem. My card was blocked subsequent to trying to do an internation bank transfer.

It asked me to confirm a code on the statement from one of my credit cards, which I did, and it was accepted.

I was then immediately blocked yet again, the same message appeared with a different card nominated. The thing is I have not topped up revolut with this card so there is no transaction that I can obtain the number from, hence my card remains blocked` with no conceivable way of unblocking it. As a consequence I am unable to access my funds.

Of course in time of need, there is zero customer service to contact to resolve the issue.

a pathetic excuse for a debit card, I wish I hadn’t bothered with it, and wish I had never recommended it to several friends.

Can anyone please tell me how to move forward with this, I am now irritated and despondant.


#4

Hi @Cristina3 @dave8819,

Really sorry for the hassle with that. Could you send me a private message so that I can help out?