Account blocked online purchase didn’t go through


My account got blocked after trying to do an online purchase. The purchase did not go through cause Revolut is not part of the SecureCode scheme and my account is blocked.


Also it says that there will be no live agent for the next 12 hours :confused:


Hey @Jyaliu :slight_smile:

The online purchase will not go through if it requires SecureCode/3DSecure :frowning:

You can request help through Twitter if you’re in an urge for your account to be unlocked faster:


Hi there. Your account is now fully active! :slight_smile: Thanks for your patience.