Account blocked online purchase didn’t go through


#1

My account got blocked after trying to do an online purchase. The purchase did not go through cause Revolut is not part of the SecureCode scheme and my account is blocked.


#2

Also it says that there will be no live agent for the next 12 hours :confused:


#3

Hey @Jyaliu :slight_smile:

The online purchase will not go through if it requires SecureCode/3DSecure :frowning:

You can request help through Twitter if you’re in an urge for your account to be unlocked faster:


#4

Hi there. Your account is now fully active! :slight_smile: Thanks for your patience.


#5

#6