account blocked not knowing why


a representative helped me with the top up limit issue, and after a few minutes my account was blocked…really tired of this.

There is no response from the in-app support. Anyone can help me please?


@AndreasK can you help?


Hi there. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.

Apologies for the long wait.