Account blocked! No response via apps or fb messenger

Account blocked for security reason and I waited for so long and no one has replied me. My card was block while in the UK and I am abroad now without any money to use.

Hi there. Thank you for your patience. I’ve escalated this issue to our compliance team as they will be better suited to assist you with this matter. Please note a member of our compliance team will contact you via in-app chat shortly.

My account is also blocked “for securiry reasons”. I´m waiting since 10:00 am and I have already tried to speak with “support” via APP with no response! I’m very unhappy with this situation and with this awful service to the client!!!