Account Blocked, Need Help

Original Message:

Добрый вечер, я довно открыла счёт револют, но не пользовалась им, и он наверно заблокирован, теперь как я могу разблокировать старый счёт или открыть новый.?

Translated Message:

Good evening, I opened a Revolut account a long time ago, but I haven’t used it, and it’s probably blocked, now how can I unblock the old account or open a new one?

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You need to contact support through your app (if possible) or send them an email :blush::e-mail:

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Hello @Aliona-ler :wave: ,

Welcome to our Community. We understand that you want to either access your old account or to set up a new one. However, we’re unable to thoroughly review your old account’s situation through the Community at the moment. To provide you with the necessary assistance, please get in touch with us via email at We’ll be able to look into it further from there. Thanks for your understanding. :pray:

SG | Community Team

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