My account was blocked after I tried to withdraw £20 from an ATM (really…?) on the 22nd of May. After the chat support asked me to confirm some security information and send some verification documents, which I did right away, I got nothing.
After sending some more messages 2 days later, and then 3 days later, I am STILL being completely ignored by the chat support!
I want to use Revolut, but at this rate I quite literally have no choice other than to go back to Monzo.