account blocked for the second time trying to withdraw on atm


#1

after I tried unsuccessfully to withdraw money from an ATM, revolut blocked me and took almost 7 hours to unblock it. they didn’t answer why it was blocked stating they couldn’t for security reasons but that now I would be able to withdraw normally. I tried this morning and it was the same thing. I’m still waiting the chat attendant to resolve this since revolut is my only bank currently and I’m im a stalemate until it is unblocked. I don’t know what to do since transfers and contactless payment are working normally.


#2

Hello,

for me happened this morning that Revolut blocked my account for unknown reasons and asked me to verify my credit card’s bank statement. I provided with a 4 digit number, but my card cannot photograh - Revolut does not scan it properly. So I contacted support, but no news still.
This is my only card and I cannot use it…

Please HELP