Ive tried to get support on anURGENT matter.
*its a new account.
*have topped up a number of times from two sources
*one €100 transfer via a bank transfer to a single user.
problem: I recently topped up €800 which I then tried to send via a transfer to the same user as I had successfully sent €100 before.
Now my account is locked for verification. Only active button is support. Ive held on for hours with no response.
As this transaction is urgent, I upgraded to premium. but nothing. no phone number, no in app support.
Where is the 24/7 support for premium users.