Account blocked for security reason


#1

Hi Everybody
please help me
I have open a account a few days ago, yesterday I received my physically card and now, after I have received a few SEPA Transfers my account is for security reason blocked
I have contact the support, but until now nothing
Who can help me?
Thanks


#2

Join the club, there are loads of clients in the same position, these jokers really don’t know what they are doing and all the decisions are made by Saxo the payments provider.


#3

Thanks for answer
and now? How to unblock the account?


#4

Wait, and wait, I’ve been waiting a month and a half and they’ve got my cash frozen, six figures!


#5

Hi there. Thank you for your patience. I’ve escalated this issue to the relevant team which is better suited to help you with your request. Please note a member of the team will contact you via in-app chat shortly.