Account Blocked for over a week, no reply from Support


#1

I completed verification and deposited 300 and 200 GBP and now my account has been blocked for about a week. When attempting to log in on the phone app is says to contact support.
Support have said ‘they’ll be in touch shortly’ - they haven’t.
How long will the account be blocked for and can any support admin on here take care of this?

@AndreasK Are you able to help on this?

Thanks,

J


#2

Sure! Could you please send me a direct message?


#3

Thanks, I tried that first off but couldn’t see how to initiate direct messages.
If you can send one to me I could reply to it ASAP.