Account blocked for 5 days and no replies from support team


#1

My account was blocked on Friday when I tried to add my ID for verification and activate my card. I then received several questions which I responded to straight away but no further updates were received from a support team. I need to access my money urgently today and there is no place to go to or number to call. I am worried if I ever will be able to access my funds. I am considering to raise this case with a regulator if no further update is received in the next 48 hours.


#2

Hi! I recommend reaching support on Twitter (@RevolutApp) or on Facebook: https://facebook.com/revolutapp :slight_smile:


#3

Hello @grzegorz.taton,

Apologies for any inconvenience caused. As I can see your account was temporary locked as further verifications were needed.

Your account is now unblocked.

Once again for any any inconvenience caused.

Best,

Andreas K.