Account blocked can't access funds, no response on support

4

Hey @RobJ :slight_smile:

Then doing so might be a great idea :smile:
More info here:

I really don’t know what :r: asks for in this case. If you’re sure it’s a transaction reference, it might not show until the transaction is settled by your bank (7-10 days). Calling them and asking might work though :wink:

I’ve been also asked once for the 4 last digits of my top-up card. If you’re unable to get the 4-digit code, asking :r: through Twitter or Facebook, or waiting for @anon33247966 should do :wink: