Account blocked and no support


I have been waiting for 3 hours to get some support since my account got blocked when I tried to make a purchase. I have no idea what to do… I was booking a flight, something that should be fun and exciting but turned into a horrible experience for no explicable reason. Can someone help please?


@AndreasK, you seem to be handling these kind of problems


Hi there.

I think we have resolved this via a direct message on Facebook, right?


Indeed, thank you very much for your quick reply via Facebook.